Thursday, October 7, 2010

Watch out! China & Taiwan are all about Enterprise 2.0

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Lately, I've been hearing a lot about Enterprise 2.0 deployments in the United States, Canada, and Europe. However, I've heard very little as to what's going on in Asia.

I'm not sure how many of you have noticed, but IBM has a section in the product page of Connections where they highlight success stories. If you visit the link, you'll notice that the success stories are dominated by companies from Asia! I figured I would highlight 3 of those success stories here:

  1. Chinese Deaf Association - This government agency was established in 1995 and it serves 200,000 deaf or hearing-impaired citizens in Taipei. Before implementing this platform, only 23,000 deaf or hearing-impaired citizens could be served and they had to book translation services 5 days in advance. Now, they can get access to interpreters via instant messaging and video chat. They are using Lotus Connections to build the first-ever community to connect the local deaf community with basic information about daily news, healthcare, legal services, jobs, all delivered via video clips.

  2. China Telecommunications Corporation - China Telecom is the largest fixed-line service and 3rd largest mobile telecom provider in China. After recently acquiring a new 3G license, they wanted to set up a platform to leverage its employee base and drive innovation. Using Lotus Connections, they created a unified innovation process which is also open to business partners and customers. The first idea was posted "a mere 10 minutes after launch".

  3. Digital China - Digital China is an IT services provider in China providing solutions to clients ranging from consumers to large industry firms. Digital China wanted to improve its agility and collaboration capabilities. Leveraging Lotus Connections, Digital China created an integrated services oriented architecture (SOA) platform to offer multiple self-help collaboration services reducing help desk support costs.

So what do you think? Is Enterprise 2.0 now a world phenomenon or are we still a decade away like Forbes suggests?

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