Born in San Juan, Puerto Rico, I became a computer enthusiast at the age of 8 when I got my first IBM 386 PC with one 3.5" floppy drive, no hard drive, DOS v3, and, I believe, 32MB of RAM.
When I was in eighth grade, I decided to start a bulletin board system(BBS) which are widely considered the precursor of the World Wide Web. At this point, I was 13 years old and called it Hurricane BBS. The intent was to meet people, exchange emails, applications, and games. The BBS was recognized, even outside of Puerto Rico, and rated in the Top 100 in the United States by Computer Shopper in 1995.
I closed down the system when I graduated high school and started college at MIT. At MIT, my thesis was on "Pervasive, Human-Centered Computing Platforms" and part ofProject Oxygen. I specifically worked in developing a speech recognition module that wouldn't require end-user training (unlike some systems today which require you to train them to recognize your voice). Some of this technology has been used by HP, Acer, Philips, and Delta.
After graduation, I briefly worked for FireSpout where I developed a machine learning system that converted unstructured enterprise content into tagged structured relevant content. Then, I briefly worked for Photolightning where I developed photo uploaders to sites such as Shutterfly, Snapfish, Wal-Mart, Fotolog and others. I'm proud to say that much of the features developed first in Photolightning were later copied and incorporated into the now Google-owned Picasa.
I joined IBM in 2002 as a Software Engineer for the Learning Management System(LMS) platform. In 2004, I joined the IBM Software Services for Lotus organization and travelled all over the world assisting customers with the deployment, configuration, customization of the IBM Lotus LMS. I also helped organizations follow recommended practices for a successful eLearning implementation.
In January 2007, I picked up IBM Lotus Connections, the first enterprise-grade social software system. In June 2007, I created, and now lead, the internal Lotus Social Software community open to IBMers worldwide. I served as an evangelist sharing my knowledge on Lotus Connections and promoting the use of social software to other IBMers. As a customer facing resource, I also evangelized the software to organizations all over the Americas and provide consulting to help them integrate Lotus Connections with their existing applications.
I was the first person worldwide to integrate Lotus Connections and Microsoft Sharepoint (see below in Publications). In January 2008, I'm now in pre-sales and continue to perform my duties evangelizing social software both inside and outside of IBM. In June 2008, I was the first blogger to report on the IBM and Microsoft Social Software Bake-Off, especially how IBM was deemed the clear winner at the Enterprise 2.0 conference.
As of September 2010, I'm now one of the Social Software Product Managers for IBM.