This is another great story from Jean-Francois Chenier on the business value of internal blogs for an enterprise.
If you missed Jean-Francois' first video, you can find it here. I think these videos with real use-cases are essential for promoting adoption of social software in the enterprise. Therefore, feel free to use them as you plan your roll-outs of Enterprise 2.0 tools in your organization.
I wonder who Jean-Francois meant as the "guy who knows about cool things" ?