With IBM Connect 2014 just around the corner (6 more weeks!), that would be a great opportunity to showcase your work or your app integrated with our social platform. Looking for ideas on where to start? Here's a couple of thoughts.
First, this presentation on SlideShare walks through building a customer support interface with workflow where they can ensure that the internal support team avoids having multiple people work on the same task/item. It also separates internal discussions from external users.
Programmatic Access to and Extensibility of the IBM SmartCloud for Social Business from Niklas Heidloff
The following video walks you step by step on setting up your app and registering it for OAuth access :
Ready to start coding? Start here: http://ibmdw.net/social